Terms of Service.
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30-day window
If you're not happy with your order, contact us within 30 days of delivery.
Unopened products
Unopened pouches in original condition can be returned for a full refund of the product price. Return shipping is the customer's responsibility unless the item arrived damaged or incorrect.
Opened products
Because this is a consumable supplement, opened products are handled case by case. Email us and we'll work it out.
Damaged or incorrect orders
If your order arrives damaged or isn't what you ordered, we'll replace it or refund it in full — no return needed. Send a photo to lyrennashop@gmail.com with your order number.
Subscriptions
Cancel or skip any time before your next billing date. Orders already shipped follow the standard refund terms above.
How refunds are issued
Approved refunds go back to the original payment method within 5–10 business days.
Contact
lyrennashop@gmail.com